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Driving Corporate Cost Reduction through Process Optimization

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4 min read


You're at a tipping point: quick innovation adoption, moving skills, and new expectations are forcing you to rethink how your organization develops worth through individuals. Global Skill Trends 2026 gives you a dataled, practical view of the labor force patterns forming your decisionsdrawn from a global survey of nearly 12,000 executives, HR leaders, employees, and financiers across 16 locations and 16 industriesand reveals you: How peers are upgrading work to mix human ability with automation What AI in the workplace appears like How to get ready for the AI future of work Which future-fit abilities to establish How to hone your worker value proposal to drive efficiency.

The authors are grateful to Karen Pastakia, Kate Sweeney, Simona Spelman, Costs Briggs, and Nitin Mittal for their time, input, and consistent partnership throughout this effort. Unique thanks to Catherine Gergen for her reliable research study support and coordination in writing this Introduction. A special note of acknowledgment is reserved for Ishani Purohit and Olivia Rueger, whose consistent job management stewardship over the previous year managed every moving piece of this reportfrom early planning through final productionkeeping the team aligned, momentum strong, and execution seamless.

The authors extend thanks to the REM teamMatt Deruntz, Maria Neira, Qiaoli Wang, Manshreya Grover, Nirupam Datta, Charu Ratnu, Santhosh Naidu, Derek Taylor, Marcella Hines, Parag Zalpuri, Chris Tomke, and Luly Castillerofor their steadfast collaboration and behind-the-scenes execution that kept the work moving from draft to delivery. The authors also recognize the Deloitte Insights teamCorrie Commisso, Hannah Bachman, Annalyn Kurtz, Alexis Werbeck, Jim Slatton, Govindh Raj, and Molly Piersol, and the data visualization team, whose editorial rigor, storytelling craft, and visual clearness sharpened the narrative and brought the insights to life.

Thank you to the Global Human Capital executive teamKate Sweeney, Kate Morican, Amanda Flouch, Nathalie Vandaele, Jodi Baker Calamai, Dheeraj Sharma, Franz Gilbert, Karen Pastakia, Simona Spelman, Yasushi Muranaka, Tom Alstein, Sebastian Pfeifle, John Brownridge, Kurt Proctor-Parker, Pat Shannon, Andrew Potts, Dahlia Katz, Ava Damri, Kelly Nelson, Joan Pere Salom, Gerhard Botha, and Stuart Scotisfor sponsoring and supporting the global reach of this report.

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The authors also extend sincere thanks to the customers who kindly shared their time and experiences through interviews carried out for this report. Their honest insights and point of views enriched our expedition, grounded the thoughtful analysis in real-world truths, and enhanced the significance and functionality of the findings. Thank you to Lara Martinez Gonzalez, global director of talent intelligence, AstraZeneca; Michelle Robertson, executive board member (international human resources, people and culture), Adidas; Emily Bacon, senior manager, organization and people strategy, Adobe; Zac Parris, former director of organizational efficiency, Atlassian; Taeko Kawano, executive officer and primary human resources officer, AXA; Justin Zaccaria, primary personnels officer, Bechtel; Matt Schuyler, primary people officer, Creative Artists Firm (CAA); Megan Bazan, vice president of people, Cisco; Charlotte Wolf Tarfa, vice president, global skill strategy and succession, Coca-Cola; Melissa Collier, director, modification management, Georgia-Pacific; Elise Bathurst, director of individuals operations, Google; Courtney Gilliland, senior director, US human resources, Gordon Food Service; Lindsey Taylor, senior director, tactical workforce planning and individuals analytics, Hewlett Packard Enterprise; Marcia Oglen, senior vice president, business personnels, Highmark Health; Jon Pitts, founder and chief technical officer, Ihp Analytics; Reiko Mukai, primary personnels officer, MetLife Japan; Charlotte Simpson, corporate officer and head of individuals and organization, Novartis Japan; Heather Neville, senior vice president, people and locations technique and operations, Sony Interactive Home Entertainment; Jill Larsen, primary individuals officer, Synopsys; Niki Rose, labor force experience and capability executive, Telstra; Tomoko Adachi, global chief personnels officer, Terumo Corporation; and Michael Ehret, senior vice president and primary individuals officer, Walmart International.

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CEO expectations for AI-driven development remain high in 2026at the same time their workforces are grappling with the more sober reality of current AI performance. Gartner research study finds that only one in 50 AI investments provide transformational worth, and just one in five provides any quantifiable return on financial investment.

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AI has the possible to result in major shifts in how we hire and who we employ. As AI significantly takes on the less complex, more repeatable tasks being done by the workforce, companies will need to work with talent who have wider, distinctively human abilities. We're seeing increasing need for skills like problem-solving, adaptability, and partnership abilities that stimulate organizational dexterity.